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Vortex® announces the release of its new FastTrack™ program, an order fulfillment program designed to deliver small quantity orders on select product designs and sizes in two weeks. This program accelerates the delivery of common Quantum Series™ products, including the Vortex® Roller Gate™, Vortex® Orifice Gate™, Vortex® Maintenance Gate, and Vortex® Wye Line Diverter™.
“FastTrack was developed based on our customers’ feedback regarding lead times for key Vortex products,” said Brian Burmaster, vice president of sales at Vortex. “It was a market-driven decision, to ensure Vortex is meeting our customers’ needs.”
Previously, Vortex utilized a first-in-first-out (FIFO) manufacturing process. In this process, standard product orders often competed for manufacturing time with more time-intensive, specialized product orders. This made for delayed order fulfillment and inefficient lead times of 3–4 weeks. Now, by dedicating manufacturing resources toward a stand-alone FastTrack production process, Vortex is able to assemble select products in quicker cycle times without delaying the production of special-engineered product designs.
“Vortex understands lead time is often a significant factor in the purchasing decision,” said Burmaster. “FastTrack aligns Vortex lead times with market expectations. Now, customers will receive the same high-quality Vortex products in compressed lead times. We are excited to offer this program to our customers.”
Note: Only predetermined products, sizes, and quantities will be available through the FastTrack program. Any products, sizes, or quantities outside the scope of the FastTrack program will be subject to current lead times. For more FastTrack information or to inquire about what product orders qualify, contact us.